Digital Profession

Remove content

Remove redundant, out-of-date content. Reduce clutter so that users can find what they need.

Why remove content

There are over 40 million GOV.AU web items across the internet today.

Reducing the clutter also helps to build user trust, maintain your digital estate and make search results better.

There are 5 steps to removing your content from the web.

How to remove content

Step 1: Get approval to remove

How to explain to content owners why their content should be removed.

Step 2: Create a removal plan

This is for a major removal of content. It involves people, time and responsibilities.

Step 3: Archive and record content

This is evidence of government business and is a Commonwealth record.

Step 4: Remove content from the web

After archiving, follow these steps when you take content off your website.

Step 5: Decommission a website

To decommission a website means to remove it from service.

Content strategy output

What you'll get

  • Less content clutter
  • A clearer, more accurate website

What to do

Analyse, discuss and work out which content you need to remove. Do this with your stakeholders and development team.

← Do before: Set up your governance

    Develop your strategy phase

Do next: Improve your information architecture (IA) →

Set the foundations    

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